Why does tapping settings/sound and notification cause settings to just stop?

[AC Question]

Why does tapping settings/sound and notification cause settings to just stop.

Ever since doing the update to Lollipop 5.0.1 whenever I tap Settings and try to open Sound and Notification I get an error message that says "Unfortunately, Settings has stopped.

I have tried a simple restart of the Galaxy Note 4 and a complete shut down restart.

Every other area under Settings works as they should. It is only Sound and Notification that causes Settings to stop.

Any ideas why or what the fix is?

 

[belodion]

Re: Why does tapping settings/sound and notification cause settings to just stop.

Try a Cache Partition wipe, good practice after an update.

Posted via the Android Central App

 

[rdoine]

Re: Why does tapping settings/sound and notification cause settings to just stop.

belodion: Thanks for the suggestion. Unfortunately, after wiping the cache the problem persists.