Why does the media portion for my bluetooth not work?

A

AC Question

I did not have any problems with my bluetooth on my Note 5 before I downloaded the new update. I was able to connect my headphones, watch and speaker without a problem. Now I cannot connect anything to my phone unless it is to make phone calls. Can anyone help with this?
 

Rukbat

Retired Moderator
Feb 12, 2012
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If you try a plain headphone (no mic) and it doesn't work, I'd say it's a bad update. Otherwise, chalk it up to another unannounced change to Bluetooth or a bad update. (Bluetooth changes more frequently than Scrubbing Bubbles.) (Your carrier might have a headset to try it with.)
 

beh

Well-known member
Oct 13, 2011
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As it sounds like this is not a phone or phone OS issue you may wish to check to see that you have the latest app versions for all the devices you are connecting to the phone. You may also wish to clear the Cache after you have updated all the Apps.
 

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