Why doesn't my Samsung Gear App with Gear 2 Neo work properly?

[kristybent]

Samsung Gear App with Gear 2 Neo doesn't work properly

I just got a Gear 2 which is connected to bluetooth and sending notifications from my phone just fine. The problem is with the gear manager app. I get the usual menu items such as home screen styler, s health, notifications, etc. When I click on one of the menu items, the screen that matches pops up for about a second and then fades to white. It won't stay connected to that menu screen. I have tried reinstalling with no luck. What can I do? I really would like to customize my Gear 2, or else what's the point? Thanks!

 

[pduffer]

Re: Samsung Gear App with Gear 2 Neo doesn't work properly

Are you talking about trying to customize your watch strictly from the phone? Once you install apps you can do a lot of customization directly on the watch itself.

Sent from my SM-P900 using Tapatalk

 

[debdroid1a]

Re: Samsung Gear App with Gear 2 Neo doesn't work properly

In your subject line you wrote Gear 2 Neo, then in your post you wrote Gear 2. Those are two different phones. Which one do you have? I have the Neo and only apps that have a setting can I opens, so I'm guessing you just mean the Gear 2.

 

[Pilgrim01]

Re: Samsung Gear App with Gear 2 Neo doesn't work properly

I am having the same problem with my Gear 2 Neo. I get the usual menu items in Gear Manager but when I click on one of the menu items, the menu pops up briefly and disappears. Needless to say this makes Gear Manager useless. I have done all the usual things, uninstall, reinstall, etc. to no avail.

Samsung Galaxy S4
Lolipop 5.01