Why doesn't my Samsung phone record sound when I use the video?

[AC Question]

The mike is OK as I can record a voice note and the speaker is OK as I can watch other video clips etc

 

[anon(9983233)]

Depending on the app you're using, there should be a setting within the video options that allows for sound control. Check the settings while in the camera mode to see if this option have been muted or turned off.