Question Why don't mobile repair shops repair phone properly?

[sadana1998]

I got scammed by a mobile repair shop 6 months back. I went there just because they charge $28.73 for replacing my Samsung A30s screen as it display got black after a fall. Samsung service centers charge hefty amount of $68-$80 for screen replacement of my phone.

I feel very cheated and angry. I am using this phone for last 5 ½ years. After 42 days of getting my screen replaced, my screen started to experience new issues. It started with thick white vertical line at the corner of my screen. One month later, some blue patches appeared at bottom. Blue patches have progressively increased since the day it appeared. Now 80% of my screen is covered with blue patch. Today I have noticed a hazy and grey patch at the bottom of my screen.

That repair shop didn't even glue the back of my phone properly (at the same time of screen replacement) as it started to came off 2 months later.

Screen issues appeared on it's own without my fault. I never dropped it on floor after screen replacement. Do they repair phones in such a way that customers will come again?

 

[rvbfan]

You get what you pay for. Maybe bring it up with your local BBB. Or social media in your jurisdiction.

 

[B. Diddy]

I agree with rvbfan. $28 is extremely cheap for a screen repair/replacement, so I would've been immediately suspicious about the quality of the job. Most screen replacements will cost around $100 at a reputable shop.

 

[sadana1998]

I agree with rvbfan. $28 is extremely cheap for a screen repair/replacement, so I would've been immediately suspicious about the quality of the job. Most screen replacements will cost around $100 at a reputable shop.

I purchased phone at $170 in 2019. Samsung centres charge half of the amount.

 

[B. Diddy]

Regardless, under $30 is still highly unusual, so I'm afraid it's not surprising that it was a poor repair job.

 

[sadana1998]

Regardless, under $30 is still highly unusual, so I'm afraid it's not surprising that it was a poor repair job.

Now I cannot even repair my phone on it's own as it is not a DIY issue.

I fear everytime I drop my phone on floor I will have to get my screen replaced.

That repair shop asked me to remove rubber band from screen just 2 hours after repairing.

 

[dangerousfen]

If you're not using a case, put one on it and try to be more careful in the future

 

[sadana1998]

If you're not using a case, put one on it and try to be more careful in the future

What will happen if i don't use case? What kind of case should i use?

Since mid 2022, I am not using case as it got destroyed. It was a transparent case which covered back of my phone