Why don't names show up when I get text notifications?

[Android Central Question]

I used to see the name of the person who texted me when the notification would pop up. Now I only see "new message".

How do I get the names to show up?

 

[mustang7757]

Which phone?
Is this on the lock screen?

I'll leave a Link to register so you can communicate here, As a guest account you can only post questions but can't reply
https://forums.androidcentral.com/showthread.php?t=409154