Why has the application setup wizard stopped'' solution''?

[AC Question]

the application setup wizard has stopped'' solution''

My handset Alcatel one touch 991D are off now, when i on my phone he has setup wizard and i complete it . but he is not work????????????/ plz help me sorry for bad english

 

[belodion]

Your English is fine.

Have you put a SIM card into the phone? Perhaps that is necessary before using the setup wizard.

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