Why havent got my update lollipop

[AC Question]

Hi guys im using an htc m8 i got it online having an android version kitkat 4.4.4 its already september 19 and i stil havent got any update. I called htc they check my imei its registered in middle east ( mea) some of them said that i will still get my update some of them said that i wont im living in the philippines. Can you help me? Will i still get software updates even if phone is middle east and im in the philippines