why i can't connect to the camra?

[tanshed420]

hey,i am a gionee s6 pro user.yesterday when i opened my front camera ,it's just hanged for sometimes.than it stopped working.I restarted the phone,factory reset for several times.by restarting the phone, the back camera worked.but when i switched to the front camera, it stopped working.what can i do now?

 

[B. Diddy]

Welcome to Android Central! Try booting into Safe Mode, which temporarily disables all 3rd party apps. On most Android devices, while powered on, press and hold Power until the Power Off menu appears. Press and hold the Power Off selection until the Safe Mode prompt appears. Tap OK.

If the problem disappears in Safe Mode, then something you installed is causing the problem. You may have to uninstall apps one by one until the problem disappears. If the problem persists in Safe Mode, then it's more likely to be a hardware or firmware problem.