Why i couldn't make a call from my car

[Android Central Question]

I have subaru Forrester and i just bought note 9, i can received the call/text play music but couldn't make the call. Please help.

 

[Laura Knotek]

Welcome to Android Central.

Have you checked with the car dealership to see if there is any updated firmware for your car's head unit?

 

[B. Diddy]

Welcome to Android Central! Are you using a simple Bluetooth connection to the stereo, or are you using Android Auto?