Why is does my moto g5 Just stuck on setup wazard stopped..

[sexybwo3]

I can't do nothing on this Moro g 5 that is not letting me past this screen about setup wizard has stopped, I try to press the Ok sign on the bottom of the message and nothing is happening..

 

[acejavelin]

I can't do nothing on this Moro g 5 that is not letting me past this screen about setup wizard has stopped, I try to press the Ok sign on the bottom of the message and nothing is happening..

Have you tried performing a hard external factory reset? https://motorola-global-portal.custhelp.com/app/answers/indevice_detail/a_id/116319/p/30,6720,10165 and scroll down to the "External Reset" section, and try again. Do not interrupt the factory reset, it may take a while, but it will let you know when it is done. The behavior you are experiencing is common if the reset did not complete normally.