Why is my Bluetooth messing up?

[NotToday2]

I did a software update on 9/14 and now whenever I connect to my Bluetooth speaker, headphones or stereo the sound cuts in & out and/or the Bluetooth will just disconnect completely. I notice when I move across the room it does this on all 3 devices but when the phone is right next to the device it sounds fine. I used a friend's phone and it worked perfectly from across the apartment and room so that points to it being my phone. I've used my Android A10E with these devices regularly for about 2 years and they always worked perfectly. Can anyone help me? Thank you in advance.

EDIT: I don't have wifi.

 

[B. Diddy]

Welcome to Android Central! Have you already tried forgetting those devices and then re-pairing them?

What kind of wi-fi are you using? 802.11n? 802.11ac? I ask because the 2.4 GHz band can sometimes interfere with Bluetooth, and in that case changing the wi-fi channel might help.

 

[NotToday2]

I don't have wifi.

 

[NotToday2]

I just tried unpairing then repairing and still the same problem.

 

[B. Diddy]

Try wiping the cache partition: https://www.t-mobile.com/support/de...a10e/wipe-cache-partition-samsung-galaxy-a10e

 

[mustang7757]

Sometime deleting then put back in fixes issues, otherwise can try reset network which resets Bluetooth

 

[NotToday2]

Is it possible I'll lose any important files. In that case I'll have to backup some things first. (Pix, pdf's, vids, music)

 

[mustang7757]

Is it possible I'll lose any important files. In that case I'll have to backup some things first. (Pix, pdf's, vids, music)

Wiping cache? No

 

[NotToday2]

Try wiping the cache partition: https://www.t-mobile.com/support/de...a10e/wipe-cache-partition-samsung-galaxy-a10e

I wiped the cache partition and it didn't work.

 

[NotToday2]

Sometime deleting then put back in fixes issues, otherwise can try reset network which resets Bluetooth

How do I reset network?

 

[mustang7757]

How do I reset network?

Setting>general management>reset>reset network

 

[B. Diddy]

See this: https://www.hardreset.info/devices/samsung/samsung-galaxy-a10e/reset-network-settings/

 

[NotToday2]

It still doesn't work.

 

[mustang7757]

Try couple things if they dont work out then factory reset.

Clear app preferences-go to settings>apps>3 dots upper right corner

Clear settings- go settings>general management>reset>reset settings

 

[NotToday2]

Try couple things if they dont work out then factory reset.

Clear app preferences-go to settings>apps>3 dots upper right corner

Clear settings- go settings>general management>reset>reset settings

These 2 things didn't work either.

 

[mustang7757]

These 2 things didn't work either.

Then factory reset

 

[J Dubbs]

Then factory reset

Yep time for the nuclear option