Why is my Droid Turbo battery status indicator going crazy?

[Moto Edit]

Wife went to Verizon, and they replaced the phone.

Verizon rant:
Get this crap...
When she got the Turbo the first time, she had a ton of pics transferred over to it from her old phone.
The turbo was set to auto backup everything on the verizon cloud, so if filled up the 5 gig with pictures.
She had pic's from Thanksgiving (kids) that she didn't want to loose on the phone that had the bad battery, so instead of having her email the pics to herself, or backing them up on google, they UPSOLD HER ON MORE VERIZON CLOUD STORAGE.
Then, the sales guy asks her if she would like a free speaker for her trouble. Duh, yeah. So now that the turbo was on sale for $99 (she paid $199) they should have given her $100 back. Nope. She paid for the speaker per the receipt. $99 turbo + $99 speaker = $.01 credit back.
JERKS!

She's going to take the speaker back today and get her $99. What a F'n hassle.

 

[dungoyle]

For all of you with crazy battery readings, did you first drain your battery until the phone shut down (regardless of battery indicator reading) before clearing your cache? That's what worked for me several weeks ago when I had that problem. Just clearing the cache did not work, but I finally decided to discharge the battery completely to zero buy running a video stream constantly until the battery finally caved in from actual depletion. Then I charged the phone (power off) to 100% using the Turbo Charger, then cleared the cache. It has behaved very well since then with one or two minor hiccups -- I have had two incidents where the battery indicator clearly was wrong, and a simple cache clear fixed it. In my case, I suspect it is Qi charging which I hope will be resolved with a future system update.

 

[fonger13]

Battery also went crazy on me on Thanksgiving day, actually, it gave a wrong reading 2 weeks before that, I had to reboot it several time to get it to display the correct data. This time rebooting didn't work. It would whole at 100% for 6 hrs, then drop down quickly, once I plugged in the charger it went back to 100 in about 2 minutes, then drop down to 0 in about the same amount of time. I wiped the cache, didn't help, reboot 3-4 times, didn't help, eventually I just left it on the charger over night, continue to be wonky the next day, I was going to bring it in for an exchange/replacement on the 3rd day but it started working normally again.

I'm considering bringing it in and just asking to replace it with a different brand phone. The battery has already messed up twice in one month, since the battery is not replaceable I'm concerned for the longevity of this phone.

 

[David Baum2]

Its Qi, screwing up the charging status.

I am on my 3rd Turbo and an investor in wireless charging company.

Power cycle then use Turbo charger.

Stop using Qi.

DWB

 

[kamikass]

Had the same issue, seems it's not related only to qi, but also with usb 3.0 ports.

Try this:

Plug into turbo charger, hold power till it cycles on it's own (you'll see the real %), leave plugged in and walk away for an hour.

Solved my issue...

 

[UrbanLegend777]

Re: Droid Turbo battery status indicator going crazy

Best solution may be to recalibrate the battery monitoring by:

1. Clear Cache Partition (mine took 15+ minutes the first time I did it)
2. Power the phone off and put on a wall charger plugged directly into the phone, leave charging to 100% and then let it keep charging another hour or more wile powered off.

This cured it for me, although I haven't been charging on Qi long enough since doing it to see if the problem will keep cropping up or not.

 

[D._Manley]

Re: Droid Turbo battery status indicator going crazy

I wonder how prevalent this problem is with Qi charging the Turbo & if it matters whether the phone is on or off when charging comes into play?

 

[Valaire]

Hi guys. I have had this bug since day 1, exclusively charging on Qi. I've gotten frustrated with the unreliable nature of Qi and posted on their forums about it, after having some useless person on chat tell me "we do not recommend qi charging." As far as I can tell, there is no fix on our end for what is essentially a bug in Moto software.

I can't post a link to it because of my account privileges, but if you go to Moto support forums for this phone, you'll see it listed as "Qi Charging Critical Bug."

forums.motorola.com/posts/a029dc63a5

 

[Cody Evans]

I just recently started having the same issue, and it started immediately after I started using a Qi wireless charger. I've had the phone for over a year, but this was the first time I used wireless charging, and the problems with the battery indicator started immediately after the first use. I can't help but think the wireless charger has something to do with it...

 

[zagato27]

I had the same problem when using a "generic" Qi charger that I bought from Amazon. Switched to a Tylt charge ($$) and have had no problems with my Turbo.

 

[anon(2978616)]

No such issues using a Tylt Wireless Charger. So sorry you are experiencing problems.

Posted via the Android Central App

 

[YonWong]

i hv using wireless charging as well. mine is the original Nokia Qi charger, which was for Nokia 820.
i've been using for a week now with my refurbished Droid Turbo.
So far it's still very fine without problem.