why is my note 3 says error when downloading a video

[samrawit legesse]

when I start downloading a video it says downloading and after a while it says downloading error.

 

[B. Diddy]

Welcome to Android Central! Moved from the original Galaxy Note forum to the Note 3 forum.

Where are you downloading the video from? Does this happen on both wi-fi and mobile data?

 

[samrawit legesse]

yes especially when i use the application saveform

 

[B. Diddy]

Try going to the App Manager, select Download Manager, and Clear Cache/Clear Data.