Why is my Quick Settings panel frozen/disabled? Pull-down is no longer responsive.

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Android Central Question

About a day ago, I tried the pull-down on my android screen(gionne x2 android 9) for quick access into phone Settings, but apparently it is non responsive.

What can I do to fix this?
 
Please, is it okay to ignore this issue and keep using my phone? Or it might develop into another problem in the future?
This is because I don't wanna loose my stuff.. Can you guide me on how to Recover all, after doing a hard reset?
 
Please, is it okay to ignore this issue and keep using my phone? Or it might develop into another problem in the future?
This is because I don't wanna loose my stuff.. Can you guide me on how to Recover all, after doing a hard reset?
Does it have cloud back up ? Like google back up ? Use google drive ,photos etc..
 
I have accessibility menu though.. Can use quick setting menu from there. Just wanna be sure it won't keep having issues. Superbackup app should restore apps I guess.
 
Yeah but something wrong , in home screen it doesn't work, I'm more familiar with like google pixel, Samsung, One plus phones and know what they can save for data in factory reset , your phone not popular in my region so not sure exactly what works. You can try ask some friends around you that have the phone see what they say , but for it to still happen in safe mode not a good indication.
 

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