Why is my snapchat recording just my voice in slow motion?

[AC Question]

I'm trying to record a video on snapchat on my galaxy s7 Active, and it's recording just the audio in slow motion. If I record the video the visual is in regular time, if I use the speed motion filter after I record the audio is actually in real time, and double slow in slow motion. I can't figure it out. I've tried to uninstall, and restart phone but it didn't work. On top of that I can still use the app on my old phone and it's fine.

 

[Devon Musko]

My husband and I have the same problem and we both each just got the S7 active. We tries uninstalling it too, but nothing. Someone please help!!!

 

[Foxxyfoto]

My husband just got an S7 active two days ago and he's having the same issue. I got the S7 and my snapchat is working fine. Any resolves to the s7 active problems?

 

[B. Diddy]

Moved to the Snapchat forum.

 

[mullet53]

Same issue with my new S7 active too bought mine 6/16/2016.

 

[Americanairman]

Not to pile on, but I got my S7 Active last Wednesday and am having the same issue.

 

[Manuel Esparza]

Yeah I too have a s7 active with the same issue

 

[4Eva_Rein]

Anyone found a solution to the yet? I just bought a Galaxy S7 Active & the same thing is happening to me. It's so frustrating

 

[Macy Lee]

My boyfriend and I just got new S7 actives on 6/30/2016. Neither of us had heard or seen of this issue prior to 2 days ago. Through what I've read, the S7 active is the only s7 device affected and it looks like a majority, if not all, are affected! The issue is with Samsung or Snapchat not AT&T. I can't wait to see how long and what solution they come up with. Needs to come quickly though!

 

[Whodafux]

Gaaaaaaaaay - Bought mine Yesterday (7/8/16) and have the same problem

#FrustratedS7ActiveUser

 

[4Eva_Rein]

I don't know who fixed it but this issue has been fixed! Did anyone notice? I noticed it yesterday (7/19/2016) that the sound is recording & playing back normally now on my Galaxy S7 Active phone.