why is my turbo charger not working ?

[AC Question]

when i connect my moto g3 turbo to turbo charger, it starts charging for 1 sec and then it stops charging. If other phones are connected to turbo charger then it charges that phone. Even if my phone is connected to other chargers it charges. But turbo charger is not charging my phone. Please help.

 

[Mostafa Mneimneh]

I never used a moto before but my guess is there is a enable disable option maybe since that is the case on new samsung device where we choose if we want fast charging or not.

 

[Mostafa Mneimneh]

You could try clearing the cache