Why is my Verizon cell signal so weak on my phone?

Casey Cheung

Well-known member
Mar 7, 2011
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I am a long time Verizon customer (over 10 years). Why does my new unlocked Samsung Note 10+ phone have poor cellular signal reception while indoors at home (barely 1 or 2 bars)? My previous Samsung S9 phone also had exactly the same problem. My phone has this same problem while indoors in other locations in other cities. This means I can barely make or receive phone calls, and internet reception is terrible. But when I'm outside or in most public places, my cell signal is usually okay. I live in a large metropolitan city, so this shouldn't be a problem.
 
I am a long time Verizon customer (over 10 years). Why does my new unlocked Samsung Note 10+ phone have poor cellular signal reception while indoors at home (barely 1 or 2 bars)? My previous Samsung S9 phone also had exactly the same problem. My phone has this same problem while indoors in other locations in other cities. This means I can barely make or receive phone calls, and internet reception is terrible. But when I'm outside or in most public places, my cell signal is usually okay. I live in a large metropolitan city, so this shouldn't be a problem.
Was your previous phones unlocked also?
 
Yes, my previous S9 phone was also unlocked.

Years ago, my Note 2 and Note 3 phones were (locked) from Verizon directly, but I don't remember cell signal quality on those phones cuz it was so long ago.
 
Yes, my previous S9 phone was also unlocked.

Years ago, my Note 2 and Note 3 phones were (locked) from Verizon directly, but I don't remember cell signal quality on those phones cuz it was so long ago.
I think with certain carriers dont work well with unlocked version of Samsung.
My tmobile on unlocked is great , my Att very poor 2 to 3 bars most sometimes zero
 
You can flash to carrier firmware see if you can get that carrier aggression
 
You can flash to carrier firmware see if you can get that carrier aggression

Meaning to have Verizon branded on my un-locked phone? Hmm...no. I really like the unlocked version better, much less bloatware baked into the OS. From now on, I will only buy unlocked phones.
 
Yes, my previous S9 phone was also unlocked.

Years ago, my Note 2 and Note 3 phones were (locked) from Verizon directly, but I don't remember cell signal quality on those phones cuz it was so long ago.


On second thought, I do recall my previous Note 3 Verizon branded phone also had poor signal issues. Yes, I'm certain of it.
 
Meaning to have Verizon branded on my un-locked phone? Hmm...no. I really like the unlocked version better, much less bloatware baked into the OS. From now on, I will only buy unlocked phones.
I agree with that ..but I'm struggling with Att on my unlocked version
 
On second thought, I do recall my previous Note 3 Verizon branded phone also had poor signal issues. Yes, I'm certain of it.
I noticed with the S10+ and note 10+ the reception is worse in low signal areas. I drop calls in areas my note 9 worked fine. It's a known low signal area, but the s10 and note 10 drop the calls. So I think Samsung is the blame here. And I also agree the note 3 had bad reception, Samsung was known for bad reception back then, and it appears they are on that road again.
 
I’d like y’all to install a app called signal check. It’s safe. It will tell you you -dB levels. NEVER look at bars. Bars mean NOTHING, they can be changed at anytime and never represent what’s actually going on. I felt like my note 10+ when I had it was pretty good.
 
I’d like y’all to install a app called signal check. It’s safe. It will tell you you -dB levels. NEVER look at bars. Bars mean NOTHING, they can be changed at anytime and never represent what’s actually going on. I felt like my note 10+ when I had it was pretty good.
I'm not looking at bars. I'm going my behavior. I drop calls where my note 9, note 8 did not.
 

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