Why is my Verizon Note Edge Bluetooth Buzzing/Crackling?

[ofosho305]

Verizon Note Edge Bluetooth Buzzing/Crackling

I just got a Verizon Note Edge and music sounds great over the 3.5mm jack, however over Bluetooth the audio has a noticeable crackling/buzzing sound on higher pitch tones. I am connecting it to a Lexus ES 350 2013. Could this be a hardware issue that I should exchange the phone over? Is anyone else experiencing this?

 

[Rukbat]

Re: Verizon Note Edge Bluetooth Buzzing/Crackling

It could be an issue with the phone or with the Lexus audio system's Bluetooth. You'll have to localize it (use a different car, use a different phone, see where the problem follows).

 

[ofosho305]

Re: Verizon Note Edge Bluetooth Buzzing/Crackling

It could be an issue with the phone or with the Lexus audio system's Bluetooth. You'll have to localize it (use a different car, use a different phone, see where the problem follows).

l used a Moto X and it worked fine. I did notice that the Note Edge made some more controls available, repeat and random, so it must be a different bluetooth version. I'll try with another car when I get a chance. Could it be a bluetooth version issue? Anyone know why I get more controls?

 

[stronggeek]

Re: Verizon Note Edge Bluetooth Buzzing/Crackling

I just got a Verizon Note Edge and music sounds great over the 3.5mm jack, however over Bluetooth the audio has a noticeable crackling/buzzing sound on higher pitch tones. I am connecting it to a Lexus ES 350 2013. Could this be a hardware issue that I should exchange the phone over? Is anyone else experiencing this?

Yep, happens to me on my Cadillac. I thought was my vehicle's bluetooth connection because the hiss/buzzing sound occur with both the note 4 and the edge. Yet I get a incredible sound through 3.5 jack. I know it's suppose to be better, but this bluetooth hiss is not normal. I'm going to try another source (other than my phone) tomorrow.

 

[ofosho305]

Re: Verizon Note Edge Bluetooth Buzzing/Crackling

Let me know how it goes stronggeek. I went to the store and had the same hiss/buzz/crackle with the Beats headphones over bluetooth. It went away when I plugged the phone into the same headphones over 3.5mm. So I paired the demo Edge at the store to the headphones and that sounded fine. I just got the Edge, so I am exchanging it for a new one. Hopefully it is just a matter of replacing this one.

 

[cchristy1]

Re: Verizon Note Edge Bluetooth Buzzing/Crackling

I have the same problem with my LG HBS750 headset. I thought it was just me though.

 

[rabernet]

Re: Verizon Note Edge Bluetooth Buzzing/Crackling

I have the same problem with my LG HBS750 headset. I thought it was just me though.

I have the same headset and use it all day at work to listen to podcasts. Not noticing any of that.

 

[ofosho305]

Re: Verizon Note Edge Bluetooth Buzzing/Crackling

I found out that it was my Moto 360 that was causing the issue. When I disconnect it, Bluetooth works fine.

 

[abonfietti]

Similar problem here. I've got a Honda Civic and got no noise, however my bluetooth connection drops every 5 to 10 min consistently. From Tunein, Pandora or whatever I'm streaming.
If I restart the phone, it stops for a while and at some point, will do it again. Unfortunately I can't identify a pattern as of yet.

Contacted Samsung who BS'ed me saying to uninstall apps I don't use. When I said it was BS then she asked to try on a different device (which I would have, if I only had one easily available...) - however the car doesn't do that with my wife's S5.....