Why is one contact on my phone showing up as a number no matter what I do?

[Android Central Question]

This is driving me mad! I have one contact on my phone which refuses to be changed to a name no matter what I do. It's OK when a call comes in, it shows up OK, but when a text comes in it is saved as the number. I've tried deleting it and adding back on etc but to no avail

 

[B. Diddy]

Welcome to Android Central! Is the phone number saved in your Contacts the exact same as the one that shows up when they message -- including any possible country code prefix?

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[mustang7757]

Which phone ?