A
AC Question
The app works fine when I'm using wifi. But when I turn off my wifi to use my mobile data, the app does not load past 1/4 of the loading bar and after a while, it says "Failed to get player information from the server". I'm sure this is definitely not a server problem since this is a daily occurrence.
Now before you ask.
Yes I have reinstalled the app.
Yes I have force closed it.
Yes I tried restarting my phone.
Yes I tried the airplane mode fix.
None of these solutions work.
The only fix I have come across is a temporary one, and it involves starting the app on wifi and switching to data once I leave the wifi spot so the connection carries over. However, this will not work if I am not connected to any wifi in the first place.
I only know at least 1 other person who is suffering from the same problem as me. While I can't use the app outside, others are able to easily access their apps at the same time as me.
I am using a Samsung Galaxy Avant. My provider is T-Mobile and I live in the US (New York).
My APN is T-Mobile US LTE.
Any help is appreciated guys.
Now before you ask.
Yes I have reinstalled the app.
Yes I have force closed it.
Yes I tried restarting my phone.
Yes I tried the airplane mode fix.
None of these solutions work.
The only fix I have come across is a temporary one, and it involves starting the app on wifi and switching to data once I leave the wifi spot so the connection carries over. However, this will not work if I am not connected to any wifi in the first place.
I only know at least 1 other person who is suffering from the same problem as me. While I can't use the app outside, others are able to easily access their apps at the same time as me.
I am using a Samsung Galaxy Avant. My provider is T-Mobile and I live in the US (New York).
My APN is T-Mobile US LTE.
Any help is appreciated guys.