Why is the audio so low when I use Google Play music on my S4?

[AC Question]

why is the audio so low when i use google play music on s4

max volume is half of I heart radio when using google play music which I just purchased also how do you turn it off ? theres no X... button ....why???

 

[itguyjax8430]

Re: why is the audio so low when i use google play music on s4

max volume is half of I heart radio when using google play music which I just purchased also how do you turn it off ? theres no X... button ....why???

Welcome to Android Central!

To close Google music just hit pause and then swipe away the notification part. Not sure why you are getting lower volume. Have you looked in your Google Music settings to see if you are set to high quality audio? That could be the difference.