why is there an extra lock screen that I have to swipe away before unlocking my phone?

[Emilia_Gustafson]

Before I get the regular lock screen, it gives me one with an ad and 4 apps like messages, contacts, camera and "clear ram." I have to swipe away this screen for the actual one and it's very annoying and I'm scared that something bad has happened to my phone. This problem just occurred recently before I updated my phone to the most recent update.


(I have a samsung galaxy s8+)

 

[hallux]

Welcome to AC.

Looks like you installed an app that came with an additional payload. Did you install anything new recently? I would remove that app.

 

[Emilia_Gustafson]

I deleted all my recently downloaded apps and it still is like this

 

[belodion]

Nevertheless, does this persist in Safe Mode?

 

[Dellsimkin]

Download Malwarebytes free from the App Store run it see if it removes the problem if not go to home screen and return to original home screen launcher not a third party home screen launcher this should fix the problem also you can search for launcher apps that don't have the bulk where that you're speaking of but still offer the benefits I just researched state today and found most of them without add
setting not user pick launcher

 

[Dellsimkin]

Download Malwarebytes free from the App Store run it see if it removes the problem if not go to home screen and return to original home screen launcher not a third party home screen launcher this should fix the problem also you can search for launcher apps that don't have the bulk where that you're speaking of but still offer the benefits I just researched state today and found most of them without add
setting not user pick launcher

 

[Brandycheyenne]

I'm having the same issue and cant get that swipe thing to go away and its driving me crazy. Some one please help.

 

[hallux]

Some one please help.

Help and suggestions were given previously in this thread. Did that information not help?

 

[belodion]

Well, we've been trying to help but without feedback from the person who originally posted the question, we can hardly know whether our suggestions are effective.
If you've tried them yourself, tell us what happened. We can't really proceed further otherwise.

Edit: Posted same moment as @hallux..

 

[Jasimin Mowery]

Well, we've been trying to help but without feedback from the person who originally posted the question, we can hardly know whether our suggestions are effective.
If you've tried them yourself, tell us what happened. We can't really proceed further otherwise.

Edit: Posted same moment as @hallux..

It did not help my phone wit the same issues.. Says nothing was detected

 

[Javier P]

It did not help my phone wit the same issues.. Says nothing was detected

Welcome to the forums. Those ads are caused by an app that you downloaded. This guide can help you to identify the culprit.

https://forums.androidcentral.com/showthread.php?t=901497