Why isn't my Galaxy Samsung mini 3 ringing?

[AC Question]

my galaxy samsung mini 3 is not ringing out

phone goes onto voicemail and does not ring out

 

[B. Diddy]

Re: my galaxy samsung mini 3 is not ringing out

Welcome to Android Central! Basic question--the phone isn't on mute, right? Press the Vol Up button to make sure the ringtone volume is turned up.