Why isn't my Note 3 updating?

[AC Question]

why my note 3 is not updating?

why anytime I tried to update my note 3 to latest visions it always says that my my device has been modify?

 

[B. Diddy]

Re: why my note 3 is not updating?

Welcome to Android Central! Did you ever root the phone? Or did you get the phone used, and did the previous owner root the phone?