Why isn't my notification pull down bar working on my Galaxy S8?

[Android Central Question]

The pull down status bar on my android isn't working properly. From the lockscreen it's fine but as soon as I unlock my phone I can't do anything with it and I'm not sure how to fix it.

 

[B. Diddy]

Welcome to Android Central! Does this persist in Safe Mode? https://support.t-mobile.com/docs/DOC-34283. Or after a cache partition wipe? https://support.t-mobile.com/docs/DOC-34311