Why isn't my phone booting up?

  • Thread starter Thread starter AC Question
  • Start date Start date
A

AC Question

My phone is not booting up what to do

When i open devices and printers i see BCM21553-Thunderbird and lists it as Storage device; Modem. When opening computer my phone isn't listed at all it won't load past the samsung logo i have factory reset it and wiped cache i only have 4 options
Reboot system now (doesn't work)
Apply update from sdcard (not sure what update)
Wipe data/factory reset
wipe cache partition

Trying to reboot i get E: copy_log_files_to_data : : can't mount /dataRebooting...

Previously i had CDC Abstract Control Model (ACM),
CDC ACM Data,
CDC OBEX Data
and CDC Objesct Exchange (OBEX)
drivers not installed but now these have dissapeared