Why isn't my Prevail M360 logging incoming/out going calls?

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AC Question

Prevail M360 not logging incoming/out going calls

it would at one time do both but for some reason it stopped.
 
Re: why is my galaxy prevail m360 not loging calls n receiving or outgoing?

it would at one time do both but for some reason it stopped.
Open system settings > applications > sort by all > dialer (or phone) > clear cache. See if that fixes the problem for you.

Also, note that if you are receiving or sending calls to/from the same recipient the number may only show once, which will be the last sent or received call.