why my phone shuts down when i enable the mobile data

[Android Central Question]

my phone is a Samsung Galaxy s8+and I'm having trouble with the mobile data since my phone shuts down immediately after I put on the mobile data.idk what is the cause .

 

[methodman89]

You may want to remove the Sim, clear the cache partition and reboot, then insert your Sim
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[B. Diddy]

Welcome to Android Central! Does this also happen in Safe Mode? www.samsung.com/za/support/mobile-devices/how-do-i-put-my-samsung-galaxy-s8-into-safe-mode/

Please register on this forum, which will allow you to engage in discussion more easily, as well as post images. https://forums.androidcentral.com/ask-question/409154-join-android-central-community.html