- Jul 23, 2015
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Okay. First, my apologies if this has been asked before. With due diligence, I have looked through the AC forums and, more broadly, the Internet, and cannot find any direct addressing of my question.
My question is this. A friend, who has a G4, and myself, on a Moto G (3) & running Marshmallow, have noticed that if we receive an email to our Outlook or Hotmail account, we cannot open it from within the email itself. It has to be, quite laboriously, copied and pasted into Chrome or whatever browser.
This is NOT the case, if the same email is sent to a Gmail account. In that case, the link is highlighted in blue, and can be clicked on, & either a prompt for browser choice appears, or the default browser opens it. BUT, no fiddling with copy and paste & possibly clipping out the "h" in "html" or the "m" in ".com" ...
Just for comparison, I checked on my old Samsung S2 running Gingerbread, using my "corporate" email account (in my case my Hotmail account) and the thing worked. There was the link, highlighted and it opened right up.
Why would this be the case? Why can a telephone from years ago, working with older software and technology, what our latter day devices cannot?
To be clear, we are both on (different) Canadian providers. My friend is using the Outlook app, with no luck. He uses it for work and is constantly having to copy over and paste links that he receives. For my part, I have tried running my Hotmail through Google, have tried using the onboard "Email" app, as well as several third party email clients and apps. All to no avail. The problem seems baked into the Android OS.
And that's the last thing. I do not recall if this was a problem with Kit Kat, but it has been since Lollipop.
Any insights?
Edit: I recently asked another friend running Kit Kat on an Acer Z5 to try to open a hotlink from his corporate email app. It worked.
My question is this. A friend, who has a G4, and myself, on a Moto G (3) & running Marshmallow, have noticed that if we receive an email to our Outlook or Hotmail account, we cannot open it from within the email itself. It has to be, quite laboriously, copied and pasted into Chrome or whatever browser.
This is NOT the case, if the same email is sent to a Gmail account. In that case, the link is highlighted in blue, and can be clicked on, & either a prompt for browser choice appears, or the default browser opens it. BUT, no fiddling with copy and paste & possibly clipping out the "h" in "html" or the "m" in ".com" ...
Just for comparison, I checked on my old Samsung S2 running Gingerbread, using my "corporate" email account (in my case my Hotmail account) and the thing worked. There was the link, highlighted and it opened right up.
Why would this be the case? Why can a telephone from years ago, working with older software and technology, what our latter day devices cannot?
To be clear, we are both on (different) Canadian providers. My friend is using the Outlook app, with no luck. He uses it for work and is constantly having to copy over and paste links that he receives. For my part, I have tried running my Hotmail through Google, have tried using the onboard "Email" app, as well as several third party email clients and apps. All to no avail. The problem seems baked into the Android OS.
And that's the last thing. I do not recall if this was a problem with Kit Kat, but it has been since Lollipop.
Any insights?
Edit: I recently asked another friend running Kit Kat on an Acer Z5 to try to open a hotlink from his corporate email app. It worked.
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