Why wont achievements show up in google play games

[Aaron Negrijn]

If I complete an achievement in a game it won't show up in google play games. It will show as 0/75 or something. It won't even give me the exp and I go to google for answers and it always says "uncheck Google play games and then check it again" but I don't know how to do that or where to do that. Can you help me please

 

[B. Diddy]

Welcome to Android Central! You're certain you're logged into the correct Google account for Play Games? Is this for only one particular game, or for all games?

Please register on this forum, which will allow you to engage in discussion more easily, as well as post images. https://forums.androidcentral.com/ask-question/409154-join-android-central-community.html

 

[Aaron Negrijn]

Yes. It is in all games and yes I am logged onto the right Google account. Google play games used to work fine on the tablet but when I connected it to the phone I couldn't get achievements anymore

(I am the same person btw)

 

[B. Diddy]

Thanks for registering -- I made you the owner of the original guest post to make it easier for you to find.

Did you already try clearing the app cache/data for the Google Play Games app in Settings>Apps​, then force stopping it?

 

[Aaron Negrijn]

No. I will try it right now

 

[Aaron Negrijn]

I force stopped Google Play games. However when I went to a game and completed an achievement it did not register in Google Play games. It still shows up as 0 and I don't gain exp

 

[B. Diddy]

You force stopped, but what about clearing the app cache/data for Google Play Games?

 

[Aaron Negrijn]

How do you do that?

 

[B. Diddy]

Go to Settings>Apps, select Google Play Games, then Storage, then look for the Clear Cache and Clear Data options there.

 

[Aaron Negrijn]

Dont think that did anything. Also is it normal if the game doesn't greet your google play account when you open it up because it greets me when I open other apps up l. Still doesn't give me the achievements though.

 

[B. Diddy]

When you start the game, you ought to see that Google Play Games banner appear at the top.

You're certain the Google Play Games login option has been selected in the game? Have you contacted the game developer to see if there's some known issue with Google Play Games logins?

 

[DJCBS]

If I complete an achievement in a game it won't show up in google play games. It will show as 0/75 or something. It won't even give me the exp and I go to google for answers and it always says "uncheck Google play games and then check it again" but I don't know how to do that or where to do that. Can you help me please

Yeah I'm having the same problem.
When I open the Google Play Games app, it doesn't even show me what Achievements I have. All I get is a "try again" button which does nothing. Seems to me that the app is completely broken.

 

[B. Diddy]

Same here. I sent feedback to Google through the Play Games app's menu (under Help and Feedback).