Why won't my cell hot spot work?

[AC Question]

I just got a new cell phone it is a ZTE ZMAX 2 Smart Phone. It wont let use the hot spot to link up to my laptop. But my old cell phone would let me. I added all the stuff it asked me for. What can i do to fix this?

 

[Laura Knotek]

Welcome to AndroidCentral.

What carrier do you have? Is mobile hotspot included in your data plan?