Why won't my downloaded Word / PDF attachments open?

[AC Question]

downloaded Word / PDF attachments will not open

Am using a tablet Galaxy 10.1. Attachments used to open in My Files - download floder. Now when I try to open them, all that shows is a blank or black screen. Please help. Thank you.

 

[srkmagnus]

Re: downloaded Word / PDF attachments will not open

Download Google Docs and Google Drive to view those files. The apps you are using probably don't support .doc and .pdf formats, so it's displaying a black screen. Get the apps here: Google Drive and Google Docs.