Why won't my Email open messages, only shifts to right?

[AC Question]

Email will not open messages, only shifts to right

Samsung Tablet model SM-T530NU, Android version 4.4.2, when I open my email everything appears correct but when I try to open a message, the list of messages simply shift to the right. The folders on the left do not move. This happens on all email accounts set up on the tablet (AOL, Yahoo, Gmail, my account, my wife's account,etc.).This is the 2nd time this has happened. Previously when this happened, I had to reset back to factory defaults and set my tablet back up again. I really don't want to go through that again. Any suggestions?

 

[Nicole Cummins]

Re: Email will not open messages, only shifts to right

Samsung Tablet model SM-T530NU, Android version 4.4.2, when I open my email everything appears correct but when I try to open a message, the list of messages simply shift to the right. The folders on the left do not move. This happens on all email accounts set up on the tablet (AOL, Yahoo, Gmail, my account, my wife's account,etc.).This is the 2nd time this has happened. Previously when this happened, I had to reset back to factory defaults and set my tablet back up again. I really don't want to go through that again. Any suggestions?