Why wont my facebook app update on my HTC 10

[Android Central Question]

Hello ladies and gents,

So i just got a new HTC 10 (yay) and after all the preliminary updates (system updates and all) i was trying to set up my new device when i noticed my Facebook app didn't update, so i went on to try and update it by going to google play and updating the app. Unfortunately after i did that it pretended like it was updating at first but after spending like 20mins downloading the file I was presented with a "Facebook can't be installed. Try again (error code-505)" message and i also noticed in my phones settings under apps the "Facebook" app has no "version" instead it says "version stub" in the place that supposed to state what version the app is using. I have tried clearing my cache for both my device and google play store but that didn't change anything and i cant uninstall the app because it's a system app this issue also applies for my messenger app as well :'( . If anyone has a solution please aid me with your wisdom. Thanks in advance.

 

[B. Diddy]

Welcome to Android Central! Moved from the Facebook Home forum (which was intended for Facebook's short-lived Android launcher) to the HTC 10 forum.

Is the Facebook app Disabled on the phone?

 

[Captn Jack]

Yeah, it is. I even cleared the cache

 

[B. Diddy]

Sorry, are you saying the preinstalled Facebook app is disabled? If so, what if you re-enable it?

 

[Captn Jack]

Sorry, are you saying the preinstalled Facebook app is disabled? If so, what if you re-enable it?

Yeah, I disabled the apps after it kept failing to update. Even if i re-enable it the same issue still occurs.

 

[B. Diddy]

Ok, try this:

1. Re-enable Facebook.
2. Go to Settings>Apps, tap Menu>Show System, and select Google Play Store. Clear Cache/Data. Do the same for Download Manager.
3. Now open the Play Store again, search for Facebook and tap Update.

Does that work?

 

[Captn Jack]

Ok, try this:

1. Re-enable Facebook.
2. Go to Settings>Apps, tap Menu>Show System, and select Google Play Store. Clear Cache/Data. Do the same for Download Manager.
3. Now open the Play Store again, search for Facebook and tap Update.

Does that work?

Nope, it still doesn't install after downloading
Still getting this message "Facebook can't be installed. Try again (error code-505)"
\_(- ! -)_/

 

[B. Diddy]

Hmm, frustrating. This is unlikely, but check to make sure your date and time are correct, and that you have the proper time zone selected.

 

[Captn Jack]

Hmm, frustrating. This is unlikely, but check to make sure your date and time are correct, and that you have the proper time zone selected.

I did all that, even set my time to auto update from the internet but the app still won't update

 

[B. Diddy]

I'm stumped.:'( Try contacting HTC support: Contact HTC Support - Support | HTC United States

 

[Dabukes]

hello, I have the same phone and the exact same problem and have tried the same solutions. Did you ever find a way to fix the problem?

 

[RebeccaCool]

https://www.apkmirror.com/apk/faceb...facebook-154-0-0-33-385-android-apk-download/

This is my favorite website now.

 

[Filip777]

Tell me this, since these preinstalled apps like facebook and Messenger and Facebook app manager cannot be uninstalled without root access, is it enough to just disable them and uninstall updates for these apps ? I don't want that main Facebook app running on my phone and wasting my battery.