Why won't my Galaxy S4 save my picture or profile information?

Fotini K

New member
Feb 9, 2015
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Galaxy S4 Won't save my picture or profile information!

I'm not sure why it's been happening, but every time I turn my phone off and back on, the picture I have as my contact card disappears! It also doesn't have my number in the detail section, and I can't input it either. I can provide screen shots if that'll help! I did clear my cache thinking it might solve it, but it didn't! Help!
 
Re: Galaxy S4 Won't save my picture or profile information!

Welcome to Android Central! I wonder if the SIM is going bad--contact your carrier and see if you need a new one.
 

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