Why won't my Note 5 sync to Google, exchange and Facebook accounts after update?

[regulardroidguy]

Note 5 will not sync to Google, exchange and Facebook accounts after update

I have a Note 5 on Sprint. Since Tuesday, 4/5 when I accepted the latest update, the various accounts on my phone will not sync properly. If I am on wifi, they will not sync at all. When I am not on wifi, they have to be manually synced. I have been through tech support with Sprint with no fix. PRL and Profile have been updated. Accounts and apps have been uninstalled and reinstalled. Is anyone else hearing of this problem and know how to fix it?

 

[Golfdriver97]

Re: Note 5 will not sync to Google, exchange and Facebook accounts after update

Welcome to the forums. Have you tried a cache clear in Settings>Storage>cached data, yet?

 

[regulardroidguy]

Yes, I have cleared my cache data.

 

[Golfdriver97]

Re: Note 5 will not sync to Google, exchange and Facebook accounts after update

Did Sprint have you do a factory reset?

 

[gozirra]

Try shutting off IPV6 in your router. No seriously, do it. I had the same problem with my (Verizon) Note 5 after the Marshmallow update. Obviously that won't fix the issue on cellular, but I bet it does fix it on WiFi. My symptoms were:

No auto sync
Manual syncs would fail almost every time
Google Play Store would load but updates would just sit there saying "downloading" and never start
Same thing with Amazon Apps
Gmail wouldn't download emails
Multiplayer games would run but anything dealing with other players would just sit and spin

Hope this helps.