A
AC Question
I own a Moto G 2nd Generation (2014) phone. It's a decent phone, only thing letting it down is the storage.
Anyway, a couple of days ago the home button stopped working. I can still touch it and it highlights and vibrates but it doesn't do what it is meant to. Also, the notifications bar at the top isn't showing notifications even though my phone still vibrates and I can't access the quick settings when you scroll down again.
The first thing I did was power down and switch back on. When it came back on it was the same problems except now when I lock my phone and unlock it it goes straight to the home screen instead of the lock screen.
I went on the settings and tried to do a factory reset. The button you press to confirm your reset is faded out and won't let me click on it. I googled how to do a hard reset and tried this option but it just switches the phone back on. I tried going into recovery mode but when the little Android mascot comes on laying down with its front open, there is a red triangle above it and it says "No Command".
If anyone can help me with a solution on how to fix this then I would be grateful. Thanks!
Anyway, a couple of days ago the home button stopped working. I can still touch it and it highlights and vibrates but it doesn't do what it is meant to. Also, the notifications bar at the top isn't showing notifications even though my phone still vibrates and I can't access the quick settings when you scroll down again.
The first thing I did was power down and switch back on. When it came back on it was the same problems except now when I lock my phone and unlock it it goes straight to the home screen instead of the lock screen.
I went on the settings and tried to do a factory reset. The button you press to confirm your reset is faded out and won't let me click on it. I googled how to do a hard reset and tried this option but it just switches the phone back on. I tried going into recovery mode but when the little Android mascot comes on laying down with its front open, there is a red triangle above it and it says "No Command".
If anyone can help me with a solution on how to fix this then I would be grateful. Thanks!