Why won't my screen turn of?

[AC Question]

Why wont my screen turn on

My galaxy s6 screen will not turn on. my green led light is flashing but the screen is black. I've tried all of the steps to fix it, like holding all the buttons for an amount of seconds and yet nothing happened. I have not even had the phone for a month and it is very frustrating....please help

 

[agsags]

Re: Why wont my screen turn on

I am having the same problem and I have been unable to fix it, even with hard resets. What did you do?

 

[Phillip Pugh]

Re: Why wont my screen turn on

Go into your settings look up screen on time on and change it to how long you want the screen to stay on

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