Why won't this hard reset on my Samsung Galaxy S5 work?

[AC Question]

hard reset on samsung galaxy s5 will not work

The phone only has a strange screen image

 

[B. Diddy]

Re: hard reset on samsung galaxy s5 will not work

Welcome to Android Central! How are you doing the reset--from the Settings>Backup & Reset menu, or using the hardware buttons? What does the screen look like? Try posting a picture of it. http://forums.androidcentral.com/am...ide-how-post-screenshots-android-central.html