Wi-Fi issue

[Russell Dockery]

Some of my music apps and internet radio apps (i.e. iHeart Radio & Tune In) stop playing when in Wi-Fi mode when the screen display turns off...is this normal or a bug?

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[IAmSixNine]

Under your WiFi advanced settings do you have it set to Always, Only when plugged in, Never?

 

[Russell Dockery]

It's set to always...

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[Russell Dockery]

....And it still turns off even in always mode...

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[IAmSixNine]

The only thing i can think of is an app causing it to do that. Might be time to hard reset and watch what you install.

 

[Russell Dockery]

What are the steps for a hard reset?

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