Wi-Fi issue

[CVisk]

Noticed about a week ago my Wi-Fi stopped working. It is on, but says does not find any wireless networks. I know there is not an issue with any of the wireless networks I normally connect to. I've restarted, turned the wi-fi off and back on, cleared cache. Any other suggestions before I have to do a FDR as a last resort? Not positive, but think this may have happened after the last security update.

 

[B. Diddy]

You've already tried scanning for networks in public, like at your local coffeehouse? How about wiping the cache partition first? https://motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/112125

 

[Ry]

Could you clarify?

WiFi not working at all?

Or WiFi not connecting to a specific access point?

 

[CVisk]

Wi-Fi is on and is scanning for networks. Does not connect to either of the 3 that I regularly connect to. Says no Wi-Fi networks available.

 

[CVisk]

Just cleared the cache partition. Still nothing.

 

[B. Diddy]

How about in Safe Mode? https://motorola-global-portal.cust...prod_answer_detail/a_id/112137/p/30,6720,9833

 

[CVisk]

Did the FDR, and still no Wi-Fi. Looks like I'll be heading to Wireless World next week for a replacement.

 

[CVisk]

How about in Safe Mode? https://motorola-global-portal.cust...prod_answer_detail/a_id/112137/p/30,6720,9833

And same thing in Safe Mode.

 

[B. Diddy]

Yeah, that doesn't sound good. Hopefully you don't run into any problems getting it replaced!