Wifi calling connected but can't make calls - can only receive calls

F8ker8

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May 7, 2014
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I can't find any posts with my issue... I've had my HTC one m8 the day it became available and have had no issues, until yesterday. I can connect to wifi. But in the notification bar it shows both the "calls will be made over wifi" icon, and the "wifi networks available" icon. I can receive texts and calls and use the Internet perfectly. But I cannot call out. What is the issue?

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Tumultus

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Apr 8, 2015
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Probably related to your Wi-Fi network / router. Have you tried restarting cable modem / router and phone (in this order) and see if that fixes it?
 

F8ker8

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May 7, 2014
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Yes I have.. And all other phones in the house work fine over the wifi network. When I logged into wifi at my job I still had the same issue.

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Tumultus

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Apr 8, 2015
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Hmmm, try to delete all saved (known) network connections / passwords in your phone. SETTINGS -> WI-FI ... from there on you're on your own since I am using Samsung and don't know if the HTC settings are the same.
 

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