When i try to set up my echo dot or my led strip, i have to connect with wifi. I'm connected but the device has no access to the internet... I already rest my phone, checked all settings but nothing helps. On my other smartphone it works no problem but with my new one not... I checked that all settings where the same on both phones. I just can't get it to work. Maybe i just have to send my new phone back for a check up? Please help!
Rukbat
Retired Moderator
- Feb 12, 2012
- 44,533
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Assuming that your wifi LAN has internet access (your router needs to be connected to your provider's cable, either directly if it has a cable connector, or through a modem), I'd at least call customer service for your phone and see what they advise.
If he phone doesn't get internet service at all, call your internet provider for help.
If he phone doesn't get internet service at all, call your internet provider for help.
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