Wifi disabled via provider help

[Tonia Willman]

I have a htc one v smart phone and i received the phone from american assistance (obama phone) and for some reason they have disabled my wifi some how and i want to know if there is anyway for me to over ride this or anyway for me to be able to access wifi??? Please please help me where i live i dont get service so i use my wifi alot to communicate. All help is appreciated. Thanks

 

[B. Diddy]

Welcome to Android Central! Tell us what exactly happens when you try to turn on your wifi. Do any nearby networks show up as available? It's best to do this in the System Settings/Wifi menu so you can see what comes up.

 

[Jerry Hildenbrand]

Unnecessary comment. That's not what this forum should be about.

Correct as usual

Good thing this pencil has an eraser.

 

[genoist]

Just speculating here, but I'd guess wifi is disabled to prevent usage outside of what the government organization that provided the phone to you wants. It's probably some sort of customer firmware on the phone, so if you could somehow flash another version of firmware onto the phone that seems like it may let wifi work.

I'd wager that other issues would probably occur if you did this. The phone may no longer work, or you may end up getting in trouble for modifying the phone. I'd be careful if I were you.

 

[B. Diddy]

It really doesn't make sense that a phone provided by American Assistance would have its wifi disabled. It's not like you can take advantage of the government in some way by using wifi. I would suggest giving American Assistance support a call: Support :: American Assistance