WiFi does not disconnect and switch to mobile data

[mustang7757]

I just tested the wifi auto connect with the mobile data off and it auto connects fine. And also, I turned off the "Switch to mobile data" wifi option in the wifi settings and everything is working fine still. So it must have been something to do with Bixby Routines that caused the wifi problem.

Ok good , most likely that was the issue.

 

[Hollex4553]

Ok good , most likely that was the issue.

The problem is back. The wifi is not disconnecting after I go out of the its range. It just shows the wifi icon in the notification bar with no bars active. Then I am forced to disconnect manually by turning off the wifi.

To confirm, I even did a factory data reset of the phone and it's doing the same thing. This problem occurs with any wifi network, including my home network. And it occurs intermittently.

Any suggestions or info to troubleshoot and fix this problem would be appreciated. Thanks.

 

[mustang7757]

The problem is back. The wifi is not disconnecting after I go out of the its range. It just shows the wifi icon in the notification bar with no bars active. Then I am forced to disconnect manually by turning off the wifi.

To confirm, I even did a factory data reset of the phone and it's doing the same thing. This problem occurs with any wifi network, including my home network. And it occurs intermittently.

Any suggestions or info to troubleshoot and fix this problem would be appreciated. Thanks.

Make sure Bixby routines toggle in notification panel not on , if it's ok double check WiFi control history again

 

[Hollex4553]

Make sure Bixby routines toggle in notification panel not on , if it's ok double check WiFi control history again

I already toggled that off. And the wifi control history is empty.

 

[mustang7757]

I already toggled that off. And the wifi control history is empty.

When you leave from wifi and toggle off does it automatically go on?

 

[Hollex4553]

When you leave from wifi and toggle off does it automatically go on?

No. In that case, It doesn't automatically come on.

 

[mustang7757]

No. In that case, It doesn't automatically go on.

Then something triggers it , go to settings in the top search bar type special access then scroll down to WiFi control , what apps have access?

 

[Hollex4553]

Then something triggers it , go to settings in the top search bar type special access then scroll down to WiFi control , what apps have access?

30 apps are listed, including Bixby routines and Bixby voice. And they are all marked as "allowed". Should I disallow Bixby routines and voice?

And I can't toggle off the allowed status for Bixby routines and Bixby voice wake-up. Their switches are on but grayed out. So I can't toggle it off.

 

[mustang7757]

30 apps are listed, including Bixby routines and Bixby voice. And they are all marked as "allowed". Should I disallow Bixby routines and voice?

And I can't toggle off the allowed status for Bixby routines and Bixby voice wake-up. Their switches are on but grayed out. So I can't toggle it off.

Toggle the off as allowed under that settings

 

[Hollex4553]

Toggle the off as allowed under that settings

Ok. I toggled off the ones that I could. I'll see if the problem goes away. Thanks.

 

[mustang7757]

Ok. I toggled off the ones that I could. I'll see if the problem goes away. Thanks.

Ok , if some reason it doesn't go down that list and try others out

 

[Hollex4553]

Ok , if some reason it doesn't go down that list and try others out

Ok. Thanks.

 

[mustang7757]

Ok. Thanks.

Welcome!

 

[Hollex4553]

I tried disallowing all those apps in the list, but it didn't fix the wifi problem. But what did fix it was toggling on the advanced wifi setting called "Turn on wifi automatically". It turns on wifi in places we're I use it frequently and off in those where I don't. As it is now, if I go out of a network's range it is automatically turning off wifi. I think there is something wrong with my phone's wifi radio hardware or something, but this software fix will have to do. Thanks for your help throughout this thread!

 

[mustang7757]

I tried disallowing all those apps in the list, but it didn't fix the wifi problem. But what did fix it was toggling on the advanced wifi setting called "Turn on wifi automatically". It turns on wifi in places we're I use it frequently and off in those where I don't. As it is now, if I go out of a network's range it is automatically turning off wifi. I think there is something wrong with my phone's wifi radio hardware or something, but this software fix will have to do. Thanks for your help throughout this thread!

Ah yes I do have that setting enabled on mine also , so maybe that is it. Your welcome !