Win 7 USB connectivity issues

[reed4richards]

Has anyone else had any issue with their Evo Shift not being recognized by a Win 7 machine? I have 3 computers in my house - two of them have Win 7 and one has Win XP. When I connect my Evo Shift (using the same USB chords) to the Win 7 machines, the computer and the phone does not give me options for Disk Drive, HTC Sync, Charge Only, etc. Instead, it just charges. But when I connect the phone to a Win XP machine everything works fine.

I should note that my wife's Evo 4G has no problems connecting to any of the machines (again, using the same USB cable) and that one of my Win 7 machines is a new build.

 

[tirith]

Have you tried checking for drivers or changing which usb port you are using? I've never had a problem

Swyped from my Photon using t-talk.

 

[reed4richards]

Yes I have and the same issue with BOTH Win 7 machines on all USB ports and NONE of the issues with my wife's EVO 4G on ANY of these ports. I'm just wondering if there are some compatibility issues for Win 7 Pro and the Evo Shift that were caused by a recent update. But if others aren't having this issue, then I guess it might be just me.

 

[tirith]

Hook it up and go to device manager and lemme know if there are any yellow triangles...

Sent from my MB855 using Tapatalk 2

 

[reed4richards]

No yellow triangles with the device manager. In fact, the device manager used to have a display of "Android Phone" but it no longer does.