- May 8, 2012
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My wife dropped her N4 that was encrypted due to required settings for accessing school e-mail. The screen is no longer working and we have been unable to find a way to access anything on the phone due to its encrypted status. We are hoping to sell the phone to someone who can replace the screen, but would like to wipe it before selling it. Is there a method for doing so without being able to see the phone screen or interact with the touchscreen?
Thanks in advance!
Thanks in advance!