Wirefly: $119.99 (link inside)

[deets86]

I've been following this thread. I chatted with WF twice today so far. First time, they said 2-3 weeks. I was able to get a free blue tooth for each device, but no case. The second time, they said WITHIN 2-3 weeks, shipped according to place in queue. Could not tell me where my order was on the queue. I was able to get next day shipping though.

I called Amazon Wireless, and they expect orders to be shipped around May 21. I'm thinking about calling back and asking if they price match. If they can match the $119.99, along with the already advertised free two day shipping, I'm going to cancel WF and go with amazon.

 

[deets86]

Looks like the delay may be out of Wirefly's hands, and may not be exclusive to wirefly:

I just received information from a very reliable internal Sprint source that there is a delay occurring with the shipments of the EVO LTE pre-orders. According to the source, the delay is being caused by HTC and may impact shipments going out as late as May 25th. This may be the cause of the EVO LTE pre-order statuses being changed yesterday for many customers to "back-ordered."

What is not clear yet at this time, if this affects all the pre-orders, or some of the pre-orders. It may be related to the quantities that Sprint will receive from HTC and when. However, there is a reference to software issues being the cause. We will bring you more information as we learn it.

EDIT 11:40 AM MDT: The source believes this will delay the launch to be as late as May 25th. Therefore, it affects stores and third parties as well. Will update with more info as we learn it.

Source:
Looks like there is a delay on the EVO LTE pre-order shipments - Sprint 4G Rollout Updates

 

[cstam]

I assume this is what is affecting our shipments:
http://www.androidcentral.com/htc-one-x-and-evo-4g-lte-imports-stalled-us-customs

 

[cstam]

so, anyone get a confirmation of their phone shipping yet?

 

[wirefly_kim]

Hi everyone, I just wanted to share this message from our CEO with you. I appreciate your patience and apologize for the delay you have experienced with your orders. Please let me know if you have any questions.

First, let me say that I am very sorry for the inconvenience that Sprint HTC EVO 4G LTE preorder customers have experienced through Wirefly. Although the situation was completely unexpected and out of our control, this is certainly not the sort of customer experience we endeavor to provide.

Each time we consider running a preorder for a device, we carefully weigh the information we have available to us and make a decision to support the preorder or not based on whether the customer experience will be a positive one. I can assure you that had we known the inventory challenges this device would experience, we would have chosen not to offer a preorder.

At this point, you probably know that inventory for the HTC EVO 4G LTE is severely constrained nationwide. It is our understanding that US Customs officials only released a fraction of the devices last week and that entire first shipment was just released (see article for additional information). We are in constant contact with Sprint and will send preorder customers an email with the latest information as soon as we can.

In the meantime, we appreciate your patience. We think that we offer great value and a positive customer experience. This situation doesn?t sit well with us at all. In addition to your Wirefly Preorder Price Guarantee that guarantees you?ll pay our lowest price for up to 30 days after the device officially launches, we are also upgrading your shipping to Next Business Day at no additional charge. It isn?t much, but we feel it is the least we can do considering how loyal you have been to us.

Thanks again for shopping with us. We greatly appreciate your business and hope to be shipping the new HTC EVO 4G LTE soon.

Sincerely,

Andy Zeinfeld
Chief Executive Officer

 

[camiller]

Hi everyone, I just wanted to share this message from our CEO with you. I appreciate your patience and apologize for the delay you have experienced with your orders. Please let me know if you have any questions.

First, let me say that I am very sorry for the inconvenience that Sprint HTC EVO 4G LTE preorder customers have experienced through Wirefly. Although the situation was completely unexpected and out of our control, this is certainly not the sort of customer experience we endeavor to provide.

Each time we consider running a preorder for a device, we carefully weigh the information we have available to us and make a decision to support the preorder or not based on whether the customer experience will be a positive one. I can assure you that had we known the inventory challenges this device would experience, we would have chosen not to offer a preorder.

At this point, you probably know that inventory for the HTC EVO 4G LTE is severely constrained nationwide. It is our understanding that US Customs officials only released a fraction of the devices last week and that entire first shipment was just released (see article for additional information). We are in constant contact with Sprint and will send preorder customers an email with the latest information as soon as we can.

In the meantime, we appreciate your patience. We think that we offer great value and a positive customer experience. This situation doesn?t sit well with us at all. In addition to your Wirefly Preorder Price Guarantee that guarantees you?ll pay our lowest price for up to 30 days after the device officially launches, we are also upgrading your shipping to Next Business Day at no additional charge. It isn?t much, but we feel it is the least we can do considering how loyal you have been to us.

Thanks again for shopping with us. We greatly appreciate your business and hope to be shipping the new HTC EVO 4G LTE soon.

Sincerely,

Andy Zeinfeld
Chief Executive Officer

Nice of you to drop by and let us know what is going on! My current phones were purchased through Wirefly and when my current contract is up Aug 1st I'll be looking to upgrade through Wirefly!