wireless charging issues

[Austinsandford]

can anyone help as Samsung are not interested

I have a galaxy s6 edge with a wireless charger, most times it takes thee or more attempts to get the wireless charger to start charging the phone, and sometimes it stops charging and just depletes the battery, this morning i woke up to less than 10% charge. Samsung wont change the charge as they say nothing is wrong with it, some one please help me